Amrock Privacy Policy

Last modified: January 23, 2023

To learn about additional privacy rights you may have as a resident of a specific state, click here.

Amrock, LLC and our subsidiaries (collectively, “Amrock,” “us,” “we,” or “our”),operate a website at https://www.amrock.com and related webpages, mobile applications, web applications, and portals that link to https://www.amrock.com (our “Website(s)”). This Amrock Privacy Policy describes how Amrock collects, uses, discloses and process information collected on our Websites or through your online interactions with us (collectively, our "Services"). Please see our Terms of Use which apply to your access and use of the Websites.

In some circumstances, we may provide you with additional or supplemental privacy notices to the extent they apply to you because of the products and services you obtain from us or different laws that may apply to you. If you are a resident of California, Colorado, Connecticut, Utah, Virginia, or another state that may provide additional privacy rights, please refer to the Amrock State Privacy Rights Notice.

By using the Website or any of our Services, you acknowledge the privacy practices we describe in this Amrock Privacy Policy. You also acknowledge that you have read this policy and other policies described.

In some circumstances, we may provide you with additional or supplemental privacy notices to the extent they apply to you because of the products and services you obtain from us or different laws that may apply to you. If you are a resident of California, Colorado, Connecticut, Utah, Virginia, or another state that may provide additional privacy rights, please refer to the Amrock State Privacy Rights Notice.

Contents

Information We Collect
How We Use Your Information
How We Disclose Your Information
Advertising and Analytics
California Shine The Light
Children’s Privacy
Processing Of Information In The United States and Other Countries
Your Choices
Security Policy
Data Retention
Change of Control; Compliance with Law
Changes To This Policy
Contact Information

Information We Collect

Information You Provide

We collect information you provide to us. For example, we may collect information from you in connection with obtaining title, appraisal, settlement, and/or related services for residential or commercial real property transactions or loan transactions.

The specific information we collect depends on the context in which you provide it, and could include:

Information We Automatically Collect

We automatically collect certain information about your interactions with us or our Services, including:

Information We Collect From Other Sources

We obtain information from third-party sources in certain situations. For example, we may collect information about you from service providers, data brokers, and identity or other verification services.

The information we receive from such third parties varies depending on the information made available by those entities. Examples of the types of information we receive include loan accounts, credit accounts, identifiers and information about account owners.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or city or postal code or infer that you are looking to purchase certain products based on information you provide to us and your browsing behavior and past purchases.

How We Use Your Information

We use the information we collect to provide our Services to you.

Other Reasons to Collect Information

We also use the information we collect to:

How We Disclose Your Information

Sharing Information

Amrock may share your information with our subsidiaries, affiliates, and other third parties. For example, we share, or may share, your information:

We also share aggregated or de-identified information that cannot reasonably be used to identify you.

Advertising and Analytics

We share personal information to allow others to provide analytics services and serve advertisements across the web. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked and conversion information.

This information may be used by Amrock and others to, among other things, analyze and track data, reconstruct or observe activity relating to a session, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity.

Customer Feedback and User Generated Content

You may give us input that we will use to make improvements on our Websites and to our services. Any communication or material you give to us or transmit or post to this Website, by email, via a customer feedback form, or otherwise, may be used by us and our affiliates for any purpose, including without limitation reproduction, disclosure, transmission, publication, broadcast and posting. We are free to use any ideas, concepts, know-how or techniques contained in any communication or material that you give to us or send to our Websites for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Social Media and Third-Party Website Security and Privacy Policies

Amrock currently has presence on social media to connect with and market to the public and to Amrock’s current and potential customers. Your activity on third-party websites is governed by the security and privacy policies of each third-party website. Users of third-party websites often share information with the general public, user community and/or the third-party operating the third-party website, which may use this information in a variety of ways.Consequently, you should review the privacy policies of the third-party website before using it and ensure that you understand how this information may be used. You may be able to adjust privacy settings on your accounts on any third-party website or application to match your preferences. The information posted on or directed at Amrock through social media is generally available to the public. To protect your privacy, do not include information you want to keep private or any other sensitive personal information in your social media activity, comments or responses. This information may be archived independently on, and retention of such information is governed by, the third-party website

California Shine The Light

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you're a California resident and would like to make such a request, please call us at (888) 848-5355.

Children's Privacy

Amrock products are not intended for children. We don't direct our Services to children under 13, or knowingly attempt to solicit or receive information from children.

Processing Of Information In The United States and Other Countries

Amrock is headquartered in the United States, and we offer goods and services to consumers in the United States. We have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.

Your Choices

Account Information

You may update and correct certain information, or delete your information, by emailing us at ClientRelations@amrock.com or calling us at (888) 848-5355. Please note that we may retain certain information as required by law or for our legitimate business purposes.

Do Not Track SIgnals

You may be using an Internet browser that can communicate your privacy preferences to the website, including requests not to track your usage and browsing history. Currently, our websites do not respond to these signals. Amrock may track your activity on these websites and use that information as provided in this policy.

Security Policy

We use industry-recognized security safeguards to protect your data. We secure all data that’s sent to us to protect it from loss, misuse and unauthorized changes.

We also have carefully developed security policies and procedures. Our security measures are reviewed on a regular basis by both our internal team members and external security and audit specialists.

We hold our team members responsible for keeping your data safe. Here are some ways we do that:

Data Retention

We retain your information for as long as necessary in accordance with the purpose for which it was collected for, our business needs, and our legal and regulatory obligations. When disposing your information, Amrock follows a deletion process that ensures the safe and secure removal of the data from our systems.

Change of Control; Compliance with Law

Your information, including personal information, may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Amrock. Furthermore, in some cases we may disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant or law enforcement request.

Changes to This Policy

We may change this Amrock Privacy Policy from time to time. If we make changes, we'll notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice, such as adding a statement to our website or sending you a notification. We encourage you to review this policy regularly to stay informed about our information practices and the choices available to you.

Contact Information

We provide multiple methods for you to contact us with questions regarding your data, ourPrivacy Policy, other online privacy statements, our information practices or other aspects of privacy on our Websites. You can also contact us to update your communication preferences or opt-out of certain communication methods.When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns.

By phone: (888) 848-5355
By email: ClientRelations@amrock.com
By Mail:
Amrock, LLC
Attn: Client Relations/Privacy Policy
662 Woodward Avenue
Detroit, MI 48226

Please include your phone number when contacting us by mail so that we can promptly fulfill your request

Your State Privacy Rights

If you area California, Colorado,Connecticut, Utah, Virginia, or another state that may provide additional privacy rights, learn more about your state specific privacy rights at the Amrock State Privacy Rights Notice. To make are quest to exercise your state specific privacy rights, please contact us.

To make a request to exercise your California privacy rights, please contact us.

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Our privacy policy has changed. You can view our updated policy here.

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